A strong service oriented warranty to support our business partners in the automotive industry.
Our objective is to provide outstanding customer service, prompt delivery, a wide selection of quality parts, and provide warranties that encompasses our value to our customers. Our warranties provides the confidence and peace of mind that our business partners in the collision industry demands and should expect from a reputable automotive parts vendor. We offer a 90-day warranty for our recycled automotive mechanical parts. For our discerning customers that require an extra level of protection, we also offer an extended warranty plan for our OEM recycled mechanical parts, such as our quality tested engines and transmissions.
Due to the nature of a recycled part, unless it is stated otherwise on the invoice, parts and vehicles are sold “AS-IS “condition with no warranty, refunds, exchanges, and the parts cannot be returned. Please review your invoice carefully. For items that are covered by our warranty, coverage begins the day the part is purchased. K&P Auto Dismantlers offers a limited lifetime warranty on sheet metal parts only, and a 90-day non- transferable limited mechanical part warranty. We will either: repair, refund the purchase price or provide another part without charge at our sole discretion. Any warranty claim must have the original invoice, records of proper maintenance, and reference the collision center that performed the repair. We will investigate and inspect the alleged defective product prior to any warranty approval. Any form of reimbursement needed as a result of the failed part must be agreed upon in its entirety by K&P Auto Dismantler’s warranty department. We do not offer any form of reimbursement to install or remove parts. Buyer agrees to comply with all applicable laws to replace the purchased recycled part with a new VIN number if the part sold has an old VIN number on it. Below are our terms, stipulations, and conditions.
ALL SALES ARE FINAL AFTER 7 DAYS AND NO REFUNDS WILL BE ISSUED.
NO RETURNS on electrical, core, special orders, overheated, altered, or disassembled part(s). SPECIAL ORDERS, to include auto body sections that are cut off, are not returnable. All refunds are subject to management approval. Parts returned not defective are subject to a 20% or $20 (whichever is greater) restocking charge. Some parts sold have a K&P marker on the product to identify our product sold. Part(s) returned must have "K&P" mark, otherwise parts are not returnable.
50% deposit required on parts to be pulled or special order. Deposit s after 5 days are voided and NON-REFUNDABLE.
Limited Lifetime Warranty And Stipulations For Recycled Sheet Metal Parts; Our recycled sheet metal collision part will be free of defects in material, workmanship, and perforation for as long as the original purchaser owns the car. K&P Auto Dismantlers will not warranty any part as a result from improper installation, handling, or an accident involving the vehicle that the part was installed on. The warranty is voided if the vehicle is not registered and operating in the United States and Canada. The warranty for perforation is voided if caused by improper installation, accident, neglect, weather related conditions, use of cleaning solvents, polishing material or non-normal use of the vehicle.Limited Warranty And Stipulations For Mechanical Parts;
Unless otherwise stated, K&P Auto Dismantlers offers a 90-day Non-Transferrable Limited Mechanical Warranty against product failure due to defect. USED ENGINE(S), TRANSMISSION(S) and AC PUMP(S): At the time of installation, customers are required to adhere to the following instructions where relevant and provide proof of documentation for warranty to be considered valid: Engine warranty is limited to defects in the block, heads, pistons, crankshafts, camshafts, rockers and oil pumps only. Additional parts provided with the purchase of the engine are considered additional and carries no warranty. Customers must adjust valve clearance, install new oil filters, pumps, transmission oil cooler, thermostat, spark plugs, replace all fluids with new recommended manufactures fluids, lubricants, and coolant. All belt-driving engines are required to be installed with new timing belts and set to correct manufactures timing settings before installation is done. Customer must perform a complete flush of the radiator, differentials, change new water hoses, water pump, and inspect and replace if necessary any and all filters, seals and gaskets. Customer must perform SAE standard operating procedure guidelines to reset and inspect the heating, cooling, hydraulic, and electrical systems as well as adjusting any mechanical parts/ mechanisms. If the part should fail, K&P Auto Dismantlers will replace, repair, or refund the purchase price at K&P Auto Dismantlers' sole option. K&P Auto Dismantlers reserves the right to replace failed parts with equal to or greater than original mileage parts. K&P Auto Dismantlers will not be responsible for safe transportation, securing products or insuring their security on your vehicle. Transport at your own risk.
Unless otherwise specified on the invoice, the original core must be returned complete within 15 days of purchase. If the core is not returned within 15 days of purchase, the warranty isvoided and the applied "core charge ($)" will not be returned.
Optional Purchase; 1 year extended limited warranty (12 months total from the date of purchase)
Our extended warranty covers product failure due to defective material for a total of 12 months from the date of purchase.
Labor costs, airbags, tires, seat belts and electric components. Warranty VOID if part is altered, disassembled, or heat tab has been removed, melted, or overheating. Any modifications which includes but not limited to parts/accessories installed onto the warranty part. Warranty claim must have an invoice & VIN. This warranty is valid for 15,000 miles or 1 year from the date of purchase, whichever comes first. K&P Auto Dismantlers reserve the right to inspect any part prior to refund or replacement. You must register your extended warranty within 10 days of purchase, if not, warranty will be VOID. To register, fax completed register form to 866-955-5347. It is recommended that you properly store your faxed documents as proof.
This warranty does NOT cover failure due to improper maintenance, improper installation, poor workmanship, failure to inspect computer codes, failure by other critical components related to covered part, usage which the part was not intended for, racing, not adhering to manufacturer's recommended fluids, fluid levels, lubricants, and any associated labor costs. If an engine or part is overheated, the warranty will be voided and cannot be returned, refunded or exchanged.
SUPPLEMENTAL RESTRAINT SYSTEM ("SRS") Airbags and Seat Belt Pretension System
K&P Auto dismantlers offers NO warranty on any recycled supplemental restraining systems such as airbags and seat belt pretension systems and is SOLD “AS-IS” condition. Buyer assumes all associated risks.
FOR A RECYCLED AIRBAGS & SEAT BELTS TO OPERATE PROPERLY, A QUALIFIED INSTALLER MUST INSTALL THE RECYCLED AIRBAGS & SEAT BELTS IN ACCORDANCE WITH THE SRS VEHICLE MANUFACTURER’S SPECIFICATIONS. Any recycled airbag & seat belt that is not installed correctly will subject passengers in a vehicle to risks of serious injuries, including death. The purchaser of a recycled airbag assumes all risks of damages or injuries, including death, which may arise as a result of the improper installation of a recycled airbag & seat belt. K&P Auto Dismantlers makes absolutely NO warranty, express or implied, of merchantability or fitness for a particular purpose in connection with any recycled airbags & seat belt. ALL RECYCLED AIRBAGS & SEAT BELTS ARE SOLD “AS IS”. Recycled airbags & seat belts are not tested by K&P Auto Dismantlers to meet any safety standards. The installer of a recycled airbag & seat belts must test whether the recycled airbag & seat belts will function properly. The purchaser of a recycled airbag & seat belts from K&P Auto Dismantlers agrees to accept all risks of damages or injuries, including death, relating to the use of a recycled airbag & seat belts.
K&P Auto Dismantlers does not sell used tires. If a tire is on a wheel that you have purchased, it is required that you replace the tire with the vehicle manufacturer's suggested tire before operating the vehicle. K&P Auto Dismantlers absolutely does not offer any type of warranty, expressed or implied, as to the fitness for a general or particular purpose or of merchantability in connection with any used tires. K&P Auto Dismantlers does not test any used tire to meet any safety standard. Buyer assumes all associated risks.
K&P Auto Dismantlers will not warranty any part as a result from improper installation, mishandling, or an accident involving the vehicle that the part was installed on. The warranty is voided if the vehicle is not registered and operating in the United States. Warranty for perforation is voided if caused by improper installation, accident, neglect, hazardous road and weather related conditions, use of cleaning solvents, polishing material and/or non-normal use of the vehicle.